#Onsip provisioning polycom 411 how to
#Onsip provisioning polycom 411 install
#Onsip provisioning polycom 411 update
#Onsip provisioning polycom 411 upgrade
#Onsip provisioning polycom 411 software

I installed the SIM card, wired it up and applied power. Saturday afternoon I had a couple of hours to tinker with the gateway.

#Onsip provisioning polycom 411 install

Step 2: Install It Into The MV-370 GSM Gateway Device We used it to confirm that the SIM worked as expected. I told them that I’d use my old phone, an old Motorola Razr v3. Then I had them issue me a second SIM card, adding a new line to the plan. Make sure the TLS Protocol for all applications is set to TLS 1.2.Last Friday I went down to my local T-Mobile shop and had my personal cellular plan converted to a family plan. Navigate to Settings > Advanced > Administration Settings > TLS Security > TLS Applications.Make sure the DNS server is set to 8.8.8.8 and 8.8.4.4. Navigate to Settings > Status > Network > TCP/IP Parameters.Make sure the date and time are correct on the phone's home screen.Follow the steps above to provision the phone.The phone will reboot and reset to factory default. If you set the admin password globally or you have a HaaS device, you can view the password in the Zoom web portal. If you're still having issues signing in, contact the vendor of the phone. Note: The default admin password is 456 or 789. The MAC address should be visible on a label on the bottom of the phone. If don't know the admin password, enter the MAC address of the phone. During the countdown, press and hold these dial pad keys: 6, 8, *.If the above steps fail to provision the phone, follow these steps: Note: After following completing these steps, make sure to complete the assisted provisioning steps in this article. After provisioning, confirm the following information on the web interface home page:

#Onsip provisioning polycom 411 update

The update process will take 5-7 minutes.

#Onsip provisioning polycom 411 software

In the Software available at custom server drop-down menu, select 4.G.

Custom server address: Copy and paste this URL,.

If the Updater Version is lower than 5.0.14, click the Utilities drop-down menu then select Software Upgrade.

On the home page, check the Updater Version.

Follow the instructions to access the web interface of the device.

#Onsip provisioning polycom 411 upgrade

However, the updater directory is not provided by Polycom due to the outdated firmware version, causing a reboot loop and failing provisioning.įollow these steps to upgrade the IP 6000 using a custom server address: This causes provisioning to fail since Zoom Phone enforces TLSv1.2 for all the incoming provisioning requests.īy default, the device will try to upgrade the updater after the reboot or during the first initiation. These models have an outdated updater (Boot Loader) version that does not support TLSv1.2. Some Polycom IP 6000s might be unable to provision even if the device is not an end-of-sale model (manufactured after January 2010).

#Onsip provisioning polycom 411 how to

How to provision the SoundStation IP 6000 Use the phone's dial pad to press and hold the numbers for about 3 seconds: Tip: Use the following shortcuts to quickly perform common actions. Note: Make sure you don't have another provisioning server communicating with the device when you try to complete provisioning. To check the codecs in use, click Codec Priorities in the left-side panel. Note: The following codecs are recommend and should be in the In use column by default after provisioning.

Under DHCP Menu, change the Boot Server to Static.

Server password: Delete the default value and leave the field blank.

Server User: Delete the default value and leave the field blank.

Server Address: Enter the assisted provisioning URL in the Server Address field.

Click the Settings drop-down menu and select Provisioning Server.

If you do not know your username or password, contact the vendor of the phone.

Note: If your browser displays a security warning, click the option to continue.

Enter followed by the phone's IP address.

Open a web browser on a computer that's connected to the same network as the phone.Navigate to TCP/IP Parameters and make note of the IP address next to IPv4 Addr.On your phone, press the Home button then select Settings.Note: The screenshots in this section are from a VVX series phone, but the instructions also apply to SoundPoint and SoundStation phones. Device reset to factory default and latest supported firmware installed.Polycom device added to Zoom web portal.Prerequisites for provisioning a Poly device How to configure the provisioning server.How to access the phone's web interface.Note: Before following this article, make sure to read the provisioning quick start guide.

If you are having issues with zero touch provisioning or your phone doesn't support it, follow the sections below to provision a supported Polycom VVX, SoundPoint, or SoundStation series phone.